Selection Process Number : 2024-IMC-EA-51711

Position Location : Edmonton, Alberta

Group and Level : CR-04

Salary Range : $57,217 to $61,761

Casual, Indeterminate,Specified period

Closing date: September 29, 2024 - 23:59, Pacific Time

WHY WORK WITH IRCC?

Immigration, Refugees and Citizenship Canada (IRCC) continues to be recognized as one of Canada’s Top Employers! Our department has earned a spot on the list of the National Capital Region’s Top Employers (2022) and placed on Forbes’ 2022 list of Canada’s Best Employers. 

Learn more about what makes us one of Canada’s Best Employer’s according to Forbes.

WHAT ARE WE LOOKING FOR?

If you’re motivated, ready for a new challenge and enjoy working as a team keep reading and show us why you’d make the perfect candidate!

WHAT WOULD YOU DO?

Here are the main key activities of the position:

• Examines documentation and claims for authenticity, validity and completeness of information/documents submitted and refers them for decision.
• Creates electronic or physical record folders and assemble, archive and maintain them.
• Search, cross reference, compile, update, validate and process data from various automated systems and databases and addresses discrepancies or anomalies.

WORK ENVIRONMENT

• Production based office environment (high volume intake and output as well as established production targets).  
  A busy office environment where you will be involved in a variety of tasks including creating applications in a database, updating information or mailroom activities.  Teamwork and staying organized are key to keeping things running smoothly.
• Please note that due to the nature of the work at CPC Edmonton (Case Processing Centre Edmonton), this is a hybrid position that does include in office presence and telework.

INTENT OF THE PROCESS

This process will primarily be used for Casual, Term, and Indeterminate employment opportunities within the IRCC Case Processing Center Edmonton (CPCE).

A pool will be created and may be used to fill similar positions within IRCC.

WHO CAN APPLY

• Members of the Aboriginal* Persons Employment Equity group who live within 125km of Edmonton, Alberta

NOTE: Within this application, "Aboriginal persons" (the term used in the Employment Equity Act) is synonymous with the more current term Indigenous peoples. An Indigenous person is a North American Indian or a member of a First Nation, Métis, or Inuit. North American Indians or members of a First Nation include status, treaty or registered Indians, as well as non-status and non-registered Indians.

To be considered as an applicant, you must self-declare as a member of the above group as part of your application. 

Should an offer of employment be given, you will be required to complete the Affirmation of Indigenous identity form.

Eligible veterans and CAF members may apply only if they are also members of the Aboriginal Persons Employment Equity Group. (Information on mobility for veterans and CAF members)

STATEMENT OF MERIT CRITERIA

ESSENTIAL QUALIFICATIONS

EDUCATION

• EDU1 Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience
  • Degree equivalency

OFFICIAL LANGUAGE PROFICIENCY

• English Essential
• Bilingual Imperative BBB/BBB
  
  • Information on language requirements

EXPERIENCE

• EX1. Experience providing support such as data entry, filing, preparing documents, or typing using the MS Office suite (Outlook, Excel, Word)

ABILITIES AND SKILLS

• A1 Attention to Detail
• A2 Ability to communicate effectively in writing
• A3 Ability to communicate effectively orally

PERSONAL SUITABILITY

• PS1 Adaptability and Flexibility
• PS2 Values and Ethics
• PS3 Thoroughness

OPERATIONAL REQUIREMENTS

• Availability, willingness and ability to work overtime including weekends
• Availability, willingness and ability to work shifts as required

CONDITIONS OF EMPLOYMENT

• Security: Reliability status
• Completion of the Affirmation of Indigenous Identity form

OTHER INFORMATION

At IRCC we believe that our diversity is our strength! Through our staffing processes we are taking clear action to build a skilled and diverse workforce that reflects the diverse perspectives of Canada’s population that we serve. 
If you identify as Indigenous*, Racialized**, Person with a Disability or a Woman please let us know by filling out the self-declaration section in your application. 
*referred as Aboriginal peoples in Employment Equity Act 
**referred as Members of Visible minorities in Employment Equity Act

Information on employment equity

Our commitment to anti-racism

Call to Action: IRCC Anti-Racism Efforts

IRCC is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. 

As such, we would like to invite you to share any barriers that you may experience throughout the assessment process. We will be happy to work with you to remove them in a non-judgmental and respectful way. Please note that you do NOT have to disclose any diagnosis, only what may prevent you from being at your best during the assessment. We also accept the GC Workplace Accessibility Passport as a supportive document when such is required. Accommodations aim to provide equitable and accessible assessments for individuals with varying needs. For more information on accommodations in the assessment process please visit the basics of assessment accommodation.

To ensure everyone is set up for fair opportunities and success in the workplace throughout their career, IRCC has an Employee Support Office (ESO). The ESO  assists employees and managers in getting the tools, support and measures needed for an inclusive and barrier-free workplace. The services of the ESO can be accessed even before your first day at IRCC.

To avoid situations of conflict of interest and conflict of duties with the goal of upholding the values and ethics of the public sector and the public interest, applicants providing immigration consulting services (both registered and unregistered, paid and/or unpaid), would be required to recuse themselves from these duties for the duration of their employment, should they be appointed to a position within Immigration, Refugees and Citizenship Canada (IRCC). Moreover, prospective appointees who are Regulated Canadian Immigration Consultants (RCICs) would be required to resign from the College of Immigration and Citizenship Consultants. Of note, a “leave of absence” from the College does not meet IRCC’s requirement in the matter.

CONTACT INFORMATION

• IRCC.2024-IMC-EA-51711-CR04-2024-IMC-EA-51711-CR04.IRCC@cic.gc.ca