CR-04 Administrative Positions (Various)

Selection Process Number : 2026-IMC-EA-54172

Position Locations: Calgary (Alberta), Edmonton (Alberta), Surrey (British Columbia), Vancouver (British Columbia), Winnipeg (Manitoba), Dieppe (New Brunswick), Fredericton (New Brunswick), St. John's (Newfoundland and Labrador), Yellowknife (Northwest Territories), Halifax (Nova Scotia), New Waterford (Nova Scotia), Sydney (Nova Scotia), Etobicoke (Ontario), Hamilton (Ontario), Kitchener (Ontario), London (Ontario), Mississauga (Ontario), Niagara Falls (Ontario), Ottawa (Ontario), Scarborough (Ontario), Toronto (Ontario), Windsor (Ontario), Charlottetown (Prince Edward Island), Gatineau (Québec), Montréal Island (Québec), Saskatoon (Saskatchewan), Whitehorse (Yukon)

Group and Level: CR-04

Salary Range: $57,217 - $61,761

Assignment, Deployment, Specified period (Terms, Casuals, Part-time workers)

Closing date: Tuesday, May 5, 2026 - 23:59, Pacific Time

WHY WORK WITH IRCC? 

Immigration, Refugees and Citizenship Canada (IRCC) continues to be recognized as one of Canada’s Top Employers! Our department has earned a spot on the list of the National Capital Region’s Top Employers (2022) and placed on Forbes’ 2022 list of Canada’s Best Employers. 

Learn more about what makes us one of Canada’s Best Employer’s according to Forbes.

WHO CAN APPLY

• Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Eligible veterans and CAF members may apply. (Information on mobility for veterans and CAF members)

WHAT IS THE INTENDED USE FOR THIS STAFFING PROCESS?

A pool of qualified candidates may be established and may be used to staff identical or similar positions with various language requirements, operational requirements, conditions of employment and security requirements within Immigration, Refugees and Citizenship Canada (IRCC).

STATEMENT OF MERIT CRITERIA

ESSENTIAL QUALIFICATIONS

EDUCATION

• ED1.

  A secondary school diploma or an acceptable combination of education, training and/or experience.

   

   
  
  • Note: Candidates will need to provide proof of their education credentials. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult The Canadian Information Centre for International Credentials for further information.

Degree equivalency

OFFICIAL LANGUAGE PROFICIENCY

• Various language requirements and/or profiles: English Essential, French Essential, English or French Essential, Bilingual Imperative (BBB/BBB, CBB/CBB, BBC/BBC, CBC/CBC, CCC/CCC)

Information on language requirements

BEHAVIOURAL COMPETENCIES

• BC1. Focus on Quality and Details
• BC2. Values and Ethics 

IRCC Behavioural and Technical Competency Dictionary

TEHCNICAL COMPETENCY

• TC1. Written Communication Skills

IRCC Behavioural and Technical Competency Dictionary

ABILITY

• AB1. Keyboard Operation

ASSET QUALIFICATIONS

ASSET EXPERIENCE

• AEX1. Experience providing customer service.

• AEX2. Experience providing administrative support* in a work environment.

  *Administrative support includes both of the following:

  •      Filing

  • Reviewing documents and/or applications 
• AEX3. Experience working in an environment that involves the protection, use or disclosure of personal information.
• AEX4. Experience providing administrative services with established production targets.
• AEX5. Experience working with the SAP/Salary Forecasting Tool (SFT) or equivalent financial system.
• AEX6. Experience working with the HRG/Shared Travel Services (STS) or equivalent travel system.
• AEX7. Experience using Microsoft Word, Microsoft Excel and Microsoft Outlook in a work environment.  
• AEX8. Experience working in the Global Case Management System (GCMS).
• AEX9. Experience applying the Immigration Refugee Protection Act (IRPA), Citizenship Act, or Canadian Passport Order for the assessment of applications in a work environment.

Note: Asset experiences are not essential to be qualified in the pool however, they can be valuable depending on the hiring manager and on the position to be staffed.

ASSET BEHAVIOURAL COMPETENCIES

• ABC1. Adaptability and Flexibility
• ABC2.Cooperation and Collaboration
• ABC3. Initiative
• ABC4. Results Orientation

OPERATIONAL REQUIREMENTS

• OR1. Availability, willingness and ability to travel, as required.
• OR2. Availability, willingness and ability to work overtime as required including weekends.
• OR3. Availability, willingness and ability to work shift work.
• OR4. Availability, willingness and ability to work in a 24/7 environment.
• OR5. Availability, willingness and ability to work a variable schedule, between 8 a.m. to 4 p.m., 4 p.m. to 12 a.m. and 12 a.m. to 8 a.m., from Monday to Friday, Sunday to Thursday and/or Tuesday to Saturday.

CONDITIONS OF EMPLOYMENT

• Reliability Status security clearance

•  

  Secret security clearance

ORGANIZATIONAL NEEDS

In order to support the placement of Public Service employees impacted by workforce adjustments, affected or opting employees may be assessed and appointed in precedence to others, following the legislated requirement of considering priorities. Consequently, please identify clearly in your application if your position has been affected by workforce adjustment. This information will be verified by IRCC’s Human Resources.

IRCC is committed to having a diverse and inclusive workforce. As such, preference may be given to under-represented Employment Equity Groups :

• Indigenous People*
• Persons with disabilities, and 
• Racialized persons**
• Women

*referred as Aboriginal peoples in the Employment Equity Act

**referred as Members of Visible minorities in Employment Equity Act

HOW WILL I BE ASSESSED?

1. You will need to submit an application. 
2. If successful, you will be asked to complete an online test. The online test will be broken up into sections and you must pass each individual section in order to be successful. If any section is failed, the test will automatically conclude and you will be screened out.

Depending on the needs of the hiring manager and of the position, you may be invited to an interview. 

OTHER INFORMATION

Please note that this selection process will only be used to staff temporary positions.

At IRCC we believe that our diversity is our strength! Through our staffing processes we are taking clear action to build a skilled and diverse workforce that reflects the diverse perspectives of Canada’s population that we serve. 
If you identify as Indigenous*, Racialized**, Person with a Disability or a Woman please let us know by filling out the self-declaration section in your application. 
*referred as Aboriginal peoples in Employment Equity Act 
**referred as Members of Visible minorities in Employment Equity Act

Information on employment equity

Our commitment to anti-racism

Call to Action: IRCC Anti-Racism Efforts

IRCC is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. 

As such, we would like to invite you to share any barriers that you may experience throughout the assessment process. We will be happy to work with you to remove them in a non-judgmental and respectful way. Please note that you do NOT have to disclose any diagnosis, only what may prevent you from being at your best during the assessment. We also accept the GC Workplace Accessibility Passport as a supportive document when such is required. Accommodations aim to provide equitable and accessible assessments for individuals with varying needs. For more information on accommodations in the assessment process please visit the basics of assessment accommodation.

To ensure everyone is set up for fair opportunities and success in the workplace throughout their career, IRCC has an Employee Support Office (ESO). The ESO  assists employees and managers in getting the tools, support and measures needed for an inclusive and barrier-free workplace. The services of the ESO can be accessed even before your first day at IRCC.

To avoid situations of conflict of interest and conflict of duties with the goal of upholding the values and ethics of the public sector and the public interest, applicants providing immigration consulting services (both registered and unregistered, paid and/or unpaid), would be required to recuse themselves from these duties for the duration of their employment, should they be appointed to a position within Immigration, Refugees and Citizenship Canada (IRCC). Moreover, prospective appointees who are Regulated Canadian Immigration Consultants (RCICs) would be required to resign from the College of Immigration and Citizenship Consultants. Of note, a “leave of absence” from the College does not meet IRCC’s requirement in the matter.

In accordance with the Public Service Employment Act (PSEA), ALL candidates, including Persons with a Priority Entitlement, must meet all essential qualifications established in order to be considered qualified.

Volume management methods, such as random selection, may be used to manage the number of applicants considered for certain positions.

PREFERENCE 

Preference will be given to veterans first, followed by Canadian citizens and permanent residents, with the exception of jobs located in Nunavut or Yukon. For positions located in Nunavut, qualified Inuit enrolled under the Nunavut Agreement will be appointed first. For positions located in Yukon, qualified Yukon First Nations will be appointed first, followed by qualified Indigenous persons.

Information on the preference to veterans

If you require an accommodation, please contact:

IRCC.CINI2026-IMC-EA-54172-CRIN2026-IMC-EA-54172.IRCC@cic.gc.ca 

If you have any questions, please contact:

IRCC.CINI2026-IMC-EA-54172-CRIN2026-IMC-EA-54172.IRCC@cic.gc.ca